Refund, Returns and Delivery

Returns and Refunds

We will be happy to assist you with eligible returns, the return instructions, and the        shipping address.

• Report faulty goods within 24 hours with pictures to receive a refund or replacement.
• Exchanges require you to cover return and reshipping costs.
• Orders can be canceled within 12 hours, but not after dispatch.
• Order amendments are allowed before dispatch; adding extra items requires a new order.
• Return shipping costs are only refunded for verified damaged or incorrect items. Refunds are processed within three working days after the return is approved.

Delivery 

  Your order will be processed and shipped within 3–4 working days.

• All items are quality-checked before dispatch to ensure they meet our standards.
• You'll receive a tracking number via email or SMS once your order is shipped.
• Delivery times may vary depending on your location, but we aim to get your order to you as quickly as possible. If you need urgent delivery, reach out to us and we'll do our best to accommodate.