We will be happy to assist you with eligible returns, the return instructions, and the shipping address. Report faulty goods within 24 hours with pictures, and we’ll refund or replace them. Exchanges require you to cover return and reshipping costs. Orders can be canceled within 12 hours but not after dispatch. Amendments are allowed before dispatch; extra items require a new order. Return costs are refunded only for verified damaged or incorrect items. Refunds are processed within three working days.